VIROUX SA (whose registered office is located at 5060 Sambreville, rue de l'Essor, 3 and registered with the Belgian Enterprise Register under number 0435.333.327), in its capacity as data controller, places great importance on the protection of your personal data. This privacy policy aims to inform you of how VIROUX uses and protects the personal data that you are likely to transmit to us when you use its website accessible from the following URL: https://www.viroux.com.
Any personal data collected in connection with the use of VIROUX's website will be transferred, stored and processed in compliance with the law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
VIROUX reserves the right to modify this privacy policy at any time, in particular to comply with any legislative or technological changes. The date of its update will always be indicated at the top of this policy. The modifications made shall bind you from their online publication, so you are advised to regularly consult this privacy policy in order to become aware of any changes.
What personal data does VIROUX collect?
Data that you choose to share with VIROUX
To place an order through VIROUX's website, you must automatically create a personal user account. When creating your account, you are invited to provide information about yourself, including your name, first name, address, email address, phone number, mobile phone number, fax number and VAT number.
By checking the box "I declare that I have read VIROUX's Privacy Policy and I accept that my personal data be processed for the purposes listed in this Privacy Policy, that VIROUX staff members may access it, and that my data may be transferred to the recipients listed in the Privacy Policy, for the proper execution of VIROUX's mission", you expressly consent to the processing of such data by VIROUX, the purposes of which are detailed below.
You also undertake that the data provided in connection with the creation of your personal account is accurate and truthful. VIROUX disclaims any liability in the event of damage caused by the provision of incorrect, incomplete or fraudulent information.
When you have placed your order, you will also be required to provide VIROUX, through the services of Ogone, with your bank account number which is necessary for the verification of payment of your order.
You are solely responsible for your user account and the consequences of its use. You therefore undertake to keep your login information confidential and not to share access to your account with third parties.
Data that VIROUX automatically collects when you use its services
When you browse its website, VIROUX automatically receives and records certain types of information such as information relating to your use. To do this, VIROUX uses in particular "cookies". These are small blocks of information, exchanged between the server of a website and the computer of a user connected to the Internet, allowing the server of the website visited to retrieve statistical data on its traffic. These "cookies" are also used to store permanent or temporary information such as login, language choice, etc. of l'utilisateur .
By checking the box "I accept cookies", you authorize the use of cookies on your device. To learn more about cookies or change your navigation settings, you can click on "More information" or consult the following link: https://logicasoft-viroux-brutus-4868465.dev.odoo.com/cookie-policy
How does VIROUX process this data?
VIROUX uses your personal data for the following purposes:
- 1. ORDER, PRODUCT DELIVERY AND AFTER-SALES SERVICE
• Purpose: VIROUX uses your data for the purpose of recording and processing orders, delivering products and providing after-sales services.
• Legal basis: this processing is based on your consent. You can withdraw your consent at any time.
- 2. PAYMENT
• Purpose: VIROUX processes your bank account number in order to verify payments of your orders via the Ogone platform.
• Legal basis: this processing is necessary for the proper performance of the contract.
- 3. COMMUNICATION
• Purpose: VIROUX uses your data in order to communicate information to you relating to orders, products and services, such as the confirmation and tracking of your orders.
• Legal basis: this processing is necessary for the proper performance of the contract.
- 4. PROMOTION
• Purpose: VIROUX uses your data in order to communicate promotional offers that may interest you.
• Legal basis: this processing is based on VIROUX's legitimate interest.
- 5. OPTIMIZATION
• Purpose: VIROUX uses your data in order to gather information (in particular through cookies) to improve its website, products and services.
• Legal basis: this processing is based on consent. You can withdraw your consent at any time.
VIROUX retains your personal data to enable you to continuously use its website. This retention is carried out for a period necessary to achieve the aforementioned purposes, as well as for a period necessary to fulfill VIROUX's legal obligations, such as its tax or accounting obligations (10 years and 5 years).
How does VIROUX protect your personal data?
VIROUX undertakes to protect your data against any unauthorized access and against illegal use, accidental loss, destruction and degradation. To do this, VIROUX has in particular implemented the following measures:
• A secure hypertext transfer protocol of its website: https://www.viroux.com ;
• Data storage on highly protected servers ;
• A procedure for notifying the Data Protection Authority within 72 hours in case of loss or theft of your data, supervised by the law firm Solis Law ;
• An "ESET endpoint protection" antivirus (certified GDPR compliant) on all VIROUX computers.
What are your rights?
VIROUX provides you with the following tools so that you have full control of your personal data:
1. Right of access
You have the right to access your personal data. To exercise your right of access, you can contact VIROUX at: [email protected].
2. Right to rectification
If you find that your data is incomplete, inaccurate or outdated, you can, at any time, complete or modify this data via your user account. If necessary, you can also ask VIROUX to do so.
3. Right to object
You have the right to object to VIROUX processing your personal data. The exercise of this right to object is only possible in one of the following two situations: when the exercise of this right is based on legitimate grounds; OR when the exercise of this right is intended to prevent the collected data from being used for commercial prospecting purposes.
4. Right to erasure
You have the right to request VIROUX to erase your personal data as soon as possible, in particular when:
a) the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
b) you withdraw your consent on which the processing of your data is based;
c) your data has been subject to unlawful processing by VIROUX;
d) your data must be erased to comply with a legal obligation provided for by Union law or by the law of the Member State to which VIROUX is subject.
Please note, however, that even if you exercise your right to erasure, VIROUX may retain certain information about you when the law requires it (such as tax and accounting legislation) or when it has a legitimate reason to do so.
5. Right to restrict processing
You can request VIROUX to restrict the processing of your personal data in particular when: a) you contest the accuracy of your data, for a period allowing VIROUX to verify the accuracy of your data; b) the processing is unlawful and you object to its erasure and instead require the restriction of its use; c) VIROUX no longer needs your data for processing purposes but you still need it for the establishment, exercise or defense of legal claims.
6. Right to data portability
You also have the right to receive the data you have provided to a data controller, in a structured, commonly used and machine-readable format, and have the right to transmit (or request that be transmitted) this data to another data controller other than VIROUX when:
• the processing of your data is based on consent or on the performance of a contract;
• the processing is carried out by means of automated procedures.
To exercise these rights, you can contact VIROUX by sending an email to the following address: [email protected].
VIROUX undertakes to respond within a reasonable time to any request relating to the exercise of the aforementioned rights. This period shall not exceed 1 month from receipt of your request, unless VIROUX decides to exercise its right to extend this period which shall be a maximum of two months.
Does VIROUX share your personal data?
VIROUX undertakes not to transfer your personal data outside the European Union.
VIROUX shares your personal data with the following recipients :
1. TRANSPORT MESSAGERIE DU NAMUROIS SPRL (TMN)
• Category of data transferred: name, first name, address, phone number, customer number, transport ticket number.
• Purpose: the transfer of data is carried out for the proper performance of the contract.
2. TRANSPORT VAN MIEGHEM
• Category of data transferred: name, first name, address, phone number, customer number, transport ticket number.
• Purpose: the transfer of data is carried out for the proper performance of the contract.
2. GEODIS SA
• Category of data transferred: name, first name, address, phone number.
• Purpose: the transfer of data is carried out for the proper performance of the contract.
3. BPOST SA
• Category of data transferred: name, first name, address.
• Purpose: the transfer of data is carried out for the proper performance of the contract.
Information procedures
Any question, request or notification concerning the processing of your personal data should be addressed to VIROUX SA at the address [email protected].
You also have the right to request additional information or lodge a complaint with the Data Protection Authority, whose contact details are as follows:
- Address: Rue de la Presse, 35, 1000 Brussels
- Telephone: +32 (0)2 274 48 00
- Fax: +32 (0)2 274 48 35
- Email: [email protected]
Although this website may be linked to other websites, we do not imply, directly or indirectly, any approval, association, sponsorship, endorsement or affiliation with any linked website, unless otherwise indicated herein. You should read carefully the legal statements and other terms of use of any website to which you access via a link from this website. Your link to other off-site pages or other websites is at your own risk.
The Site may use cookies to personalize and maximize the ease of navigation of the User through this site. The user can configure their browser to notify and refuse the installation of cookies sent by us.
When you browse its website, VIROUX automatically receives and records certain types of information such as information relating to your use. To do this, VIROUX uses in particular "cookies". These are small blocks of information, exchanged between the server of a website and the computer of a user connected to the Internet, allowing the server of the website visited to retrieve statistical data on its traffic. These "cookies" are also used to store permanent or temporary information such as login, language choice, etc. of l'utilisateur .
By checking the box "I accept cookies", you authorize the use of cookies on your device. To learn more about cookies or change your navigation settings, you can click on "More information" or consult this link.